Mobile Assistant employs a security program based on the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) 27001 standard (ISO/IEC 27001:2013). Additionally, Mobile Assistant conducts third-party-led, annual assessments to ensure that customers’ cybersecurity expectations are met and that cybersecurity risks are controlled to an exceptional level. Mobile Assistant also conducts annual penetration tests and quarterly vulnerability assessments of its systems.
A comprehensive security program protects all systems and data. All Mobile Assistant written information security policy documents are reviewed at least annually by a team consisting of members from the Mobile Assistant Security and Compliance Advisory Council (SCAC) and human resources departments. The SCAC conducts an annual risk assessment and reviews risk regularly.
The following policies govern the program: