The Mobile Assistant Story
Over a decade ago, Mobile Assistant’s founder Corey Westphal saw a problem in the wealth management industry: Financial advisors were spending too much time manually typing their client meeting notes, and losing too many opportunities caused by inaccurate or missing documentation.
So Corey created Mobile Assistant – a first-of-its-kind mobile dictation technology to capture meeting notes, and then have them transcribed and organized by US-based, human transcriptionists with financial services expertise.
The result? Fast, precise transcriptions (over 99% accurate) that can be turned into actionable, workflow-ready documents and integrated into your CRM of choice.
Advisors need a solution that enables them to be process-driven, efficient and agile in responding to client needs. Since the day of our founding, Mobile Assistant has worked to give advisors the two things they can’t get enough of – time and confidence – so they can provide superior customer service and operate more efficiently.
Meet Our Team
Corey Westphal
As CEO of Mobile Assistant, Corey has been at the forefront of advisor technology trends and innovation since founding Mobile Assistant over a decade ago. He leads the team as we innovate and design the most efficient ways for people to capture and consume ideas, thoughts, and client conversations using our professional dictation service.
With over 26 years of experience innovating in the dictation and transcription industry, Corey’s focus on the financial service industry’s needs will drive Mobile Assistant to release new features and innovations that change the way people think about dictation.
Corey is a father of five beautiful kids, and loves watching them compete in everything from hockey to tennis and gymnastics. He’s also lucky to call our beautiful and gifted COO, Stephanie, his wife.
Stephanie Westphal
As Chief Operating Officer, Stephanie leads Mobile Assistant’s operations with responsibility across transcription services, human resources and financial functions. Stephanie brings 20+ years of operations management experience and is valued for establishing high functioning remote working teams, leading collaboration between teams and translating strategic objectives into actionable plans.
She is a skilled problem-solver and adaptable self-starter experienced in analyzing processes. Stephanie continues to push Mobile Assistant into the future with innovations that result in efficiencies and increased controls that benefit both our employees and our clients!
Sourav Mohanty
Head of Engineering
Sourav takes concepts to reality by helping make data-driven decisions to reduce cost and increase ROI. He heads all software products and third party tech vendor partnerships, while also leading engineering teams across two continents. His goal at Mobile Assistant is to work shoulder to shoulder with the CEO and COO to make Mobile Assistant THE competition in every category they serve and ensure profitability in existing and future products.
Increasing revenue by modernizing legacy softwares for Royal bank of Scotland was where it all began for Sourav. With key leadership positions at top tier finance and banking firms Visa and Bank of America, Sourav understands the very fabrics of the finance industry and what goes into making a business successful.
An interesting stepping stone in Sourav’s career was his time at Texas A&M University, where he graduated from Mays Business School and takes pride in being an Aggie, Gig ’Em!
Sourav loves spending time with his wife and fur child Lyra, especially in the mountains. He plays guitar and composes post-rock music in his free time, and you’ll often find him carrying his Sony camera and two lenses everywhere he goes in his quest to capture moments in time.
Leanne Axelson
With 34 years of transcription management experience, Leanne has fine-tuned how to successfully lead teams while navigating an evolving transcription industry landscape. Her strong attention to detail makes it possible for Mobile Assistant to efficiently and confidently capture accurate client stories and reports.
Leanne is also the proud mom of four children and three grandchildren, often spending her weekends cheering them on in a variety of activities. She enjoys a good book, gardening in the summer months, sitting by a campfire in the evenings, and spending time with family and friends.
Lori Verke
Prior to joining Mobile Assistant in 2008, Lori worked for various hospitals and clinics as a medical secretary and transcriptionist. Her roles at Mobile Assistant have included QA editor, Transcription Manager, Customer Service Manager, and – currently – Systems and Operations Manager.
On the weekends, you can catch Lori spending time with her husband of 30 years and their four children. She also loves working on a puzzle, shopping, and spending time outdoors – especially during summers at the lake with family and friends.
Sarah Bartsch
Outside of work (or sometimes interrupting work), Sarah spends way too much time wrangling cats and then shares images of them with her boyfriend of 12 years, Scott. Luckily he likes cats okay, too! In her free time, Sarah enjoys daily writing, books, movies, cooking a range of cuisines, spending time with family and friends, and yoga. She does not like yard work, but manages to occasionally glove up and pull weeds anyway.
Amanda Williamson
Team Lead
Amanda is one of our Transcription Services Team Leads here at Mobile Assistant. She provides training and ongoing mentorship to our QA team and transcriptionists, ensuring they feel supported in their roles. With a passion for helping others succeed and a quality-driven, “lead-by-example” mindset, Amanda keeps our team on track every day.
Her career in transcription spans back 23 years, in which she’s worked in various roles throughout companies big and small. This experience has given her great communication skills, documentation management, and strong organizational and analytical skills. Her time in leadership has taught her that while these skills are essential, one of the most important qualities to possess among these is relatability.
Outside of work, Amanda is the mother of three children and enjoys spending time with family, traveling and exploring new places, and reading.
Heather Enloe
Team Lead
With a “train up” mindset born from 23 years of experience in the transcription industry, Heather strives for documentation quality excellence. A few of her many strengths include mentorship, forming strong relationships with her team, and time management.
Outside of work, Heather enjoys reading and traveling – especially to the beach. She has one daughter and loves spending time with her family.
Marcella Ankrum
Marcella first joined our team as a transcriptionist, then became an editor, and is now working in client services. With over 10 years of customer service and transcription experience prior to working at Mobile Assistant, plus nearly 10 years in the Mobile Assistant family, Marcella is a pro!
Outside of the office, Marcella enjoys spending time with her wonderful husband of 31 years and their two fur-baby dogs. On the weekends, you can catch her reading or enjoying the great outdoors.